Privacy Policy
Thank you for using Hyperexcision! This Privacy Policy for Hyperexcision (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share your information when you use our services (‘Services’), such as when you:
- Visit our website at https://hyperexcision.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events.
A ‘Device’ is any computer used to access our Services, including, without limitation, a desktop, laptop, mobile phone, tablet, or any other consumer electronic device. This Privacy Policy governs your access to our Services, regardless of how you access it, and by using our Services you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy. All of the different forms of data, content, and information described below are collectively referred to as ‘Information’.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at support@hyperexcision.com.
Summary of Key Points
This summary provides key points from our privacy policy, but you can find out more details about any of these topics below:
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and the features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only if there is a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by visiting support@hyperexcision.com or by contacting us through our social media pages. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Policy in full below.
1. What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. In order to use some of our Services, you must first complete the registration form and create a username and password. During registration, you are required to give truthful contact information (such as a valid email address) in accordance with our Terms of Service. We use this information to contact you about Services in which you have expressed interest.
Your information also includes the information you choose to share on our website, such as when you post a question. We may also receive information about you from other services you use that we provide on the Website.
We also automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.This service captures usage and volume statistics to improve the usage of our Website and to track responses to marketing efforts.
a) Anonymous Users
We may collect non-personal, non-identifiable information about all users to our sites, in the form of cookies. This data is used mainly to asses our site traffic, and to help us improve our services. It may also be used to target advertising, and to aid the user log-in process. If you are at all worried about this information, you are able to set your web browser to ‘reject cookies’. This will prevent this type of information from being collected, however, it may also alter your general web experience, as no personalized web preferences will be remembered for any websites you visit. Rejecting cookies will not prevent you from viewing any of the content on Hyperexcision.
Like many Websites, we automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base. We do not link this automatically-collected data to personally identifiable information.
We use other third parties to provide mapping solutions on the Website. When you sign up for any of our services, we will share the location that you enter as necessary for the third party to provide that service.
b) Profile
We may store information that we collect through cookies, log files, and/or third-party sources to create a “profile” of your preferences. We do not tie your personally identifiable information, or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Website for you. We do not share your profile with other third parties.
Conditions Under Which We Share Aggregate Information (Non-Personally Identifiable)
We may share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
In addition, data may be aggregated regarding the assessment of your performance based on various measures to create generalized data regarding the use of our platform. We may use and publicize such aggregate information on any basis that does not identify you, without your consent. Your contributions or notes to a module, forum or other services on our website (“Contribution”) may also be aggregated and made publicly available. Your Contributions may be aggregated according to their registration and login status.
c) Comments
When visitors leave comments on the site we collect their name and email addresses as well as the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
d) Payment details
When you purchase a product from us and/or donate to the website we collect the users’ billing addresses, debit/credit card numbers and mailing addresses. This information aids in processing payments and shipping our products to our users.
We use a credit card processing company to bill you for our Services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
e) Contact forms
When you use a contact form to get in touch with us, the details entered are sent to the Hyperexcision email address. This information is not stored on the Hyperexcision servers.
f) Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
g) Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may use cookies on this Website. We do not link the information we store in cookies to any personally identifiable information you submit while on our Website. Our site uses cookies dropped by us or third parties for a variety of purposes including operating and personalizing the website. Cookies may also be used to track how you use the site to target ads to you on other websites.
We use session ID cookies on certain portions of our Website. A session ID cookie expires when you close your browser. We may use session cookies to make it easier for you to navigate our Website. In addition, our third-party analytics provider, if any, may use cookies to track movement on non-secure portions of the Website. We have no access to or control over these cookies. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website may be limited. Some of our business partners (e.g., advertisers) use cookies on our Website. We have no access to or control over these cookies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
h) Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
i) Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, monitor traffic on our website, or personalize our services (in the case of anonymous information collected in surveys).
2. How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
a) To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested services.
b) To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
c) To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
d) To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
e) To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
f) To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
g) To send you marketing and promotional communication. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
h) To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more.
i) To post testimonials. We post testimonials on our Services that may contain personal information.
j) To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
k) To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
l) To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
m) To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
n) To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
3. What do we do with the information we’ve collected?
a) Special Offers & Updates
We may occasionally send you information on products, services, special deals, and promotions. We may provide a registration page on which you can sign up to receive such emails from us.
Out of respect for your privacy, we present the option not to receive these types of communications. See ‘What are your privacy rights’ below.
b) Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
c) Customer Service
Based on the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, and manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
4. Where do we send your data?
Visitor comments may be checked through an automated spam detection service – Akismet. We collect information about visitors who comment on articles. This information includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
5. When and with whom do we share your personal information?
Vendors, Consultants, and other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work.
We may also need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other Users. When you share personal information( for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may reviewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
Legal Disclaimer:We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
6. What is our stance on Third-Party Websites?
Our Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications.
The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collection by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our Services. You should review the policies of such third parties and contact them directly to respond to your questions.
7. How long do we keep your information?
If you leave a comment, the comment and its metadata are retained indefinitely. We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. How do we keep your information safe?
The security of your personal information is important to us. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process .When you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. If you have any questions about security on our Website, you can email us at support@hyperexcision.com
9. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18 or that you are a parent or guardian of such a minor and consent to such minor dependent’s use of our Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@hyperexcision.com.
10. What are your privacy rights?
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘How can you contact us about this policy?’ below
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by, for example, if you purchase one of our Services but do not wish to receive any additional marketing material from us, you can indicate your preferences in your “notification preferences.” If you no longer wish to receive our newsletter and promotional communications, if any, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@hyperexcision.com, or by contacting us using the details provided in the section ‘How can you contact us about this policy?’ below. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us at support@hyperexcision.com.
11. Do we make updates to this policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. How can you contact us about this policy?
If you have questions or comments about this policy, you may email us at support@hyperexcision.com or directly message us through any of our social media pages.
13. How can you review, update, or delete the data we collect from you?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: support@hyperexcision.com.
